FAQ

  • Do I have to complete all of the courses?

    To get the most out of using Virtuous Volunteer, we do recommend taking the time to learn all you can in our courses. We want you to become a Virtuous expert so your organization can maximize our tools and grow generosity! Later, you can always return to the courses to brush up on your knowledge or to learn about new features as we add them.

  • How come the Virtuous Volunteer interface looks different in some of the videos compared to when I log in to use it?

    Don't worry; there isn't a glitch in the Matrix! Virtuous is continually updating its product - this includes everything from menu appearance to adding or improving features, so things might look a little different once in a while because of this.

    This is really a "good problem" to have, because it means that our team works so hard to make Virtuous as user-friendly and powerful as possible that sometimes our videos can't keep up! But just as we are always improving our product, our training team is continues to work tirelessly to update all of our support resources.

  • Will these courses always be free?

    You bet! We want to make sure that you and your team are able to use all Virtuous products as effectively as possible, so these courses will always be free. Our trainers have been known to accept high-fives for their hard work, though.

  • What if I have a question that isn't answered here?

    If you have a burning question, and you don't see it answered here, drop us a line! Snail mail is a little slow, so you can email any questions to: support@vomo.org